Shipping Information
Domestic Shipping (United States)
We offer several shipping options for US customers:
- Standard Shipping (3-7 business days) – Free on orders over $150
- Expedited Shipping (2-3 business days) – $12.95
- Overnight Shipping (1 business day) – $24.95 (order by 12pm PST)
International Shipping
We ship to over 50 countries worldwide:
- Canada: 5-10 business days ($19.95)
- Europe: 7-14 business days ($24.95)
- Australia/NZ: 10-18 business days ($29.95)
- Other destinations: Rates calculated at checkout
Processing Time
All orders are processed within:
- 1-2 business days for in-stock items
- 3-5 business days for made-to-order items
(excluding weekends and holidays)
Order Tracking
You will receive:
- Order confirmation email immediately
- Shipping confirmation with tracking number within 24 hours of dispatch
- Delivery notifications from carrier
Shipping Restrictions
Please note:
- Some remote locations may have extended delivery times
- PO Boxes require standard shipping
- We cannot ship to freight forwarders
Undeliverable Packages
If a package is returned to us:
- We will contact you to confirm address
- Additional shipping fees may apply for reshipment
- Refunds will exclude original shipping costs
International Considerations
Customers are responsible for:
- Any customs duties or import taxes
- Providing accurate shipping information
- Clearing packages through customs
Holiday Shipping
During peak seasons:
- Check our website for holiday cut-off dates
- Expedited shipping recommended for timely delivery
- Processing times may extend by 1-2 days
Sustainable Shipping
We use:
- 100% recycled packaging materials
- Carbon-neutral shipping options
- Minimal packaging design
Need Assistance?
For shipping inquiries:
- Visit our Help Center for instant answers
- Check your order status online
- Allow 24 hours for tracking to activate
Policy Updates
Shipping options and rates may be adjusted periodically. Current rates are calculated at checkout.